1. Effective communication skills involve listening beyond words – Studies show that people communicate 7 % thru words, 38% through tone of voice and 55% through nonverbal signals.
True communication happens when we are able to listen beyond the angry or agitated words of others. Once you choose to hear beyond their emotions you can discover creative ways to communicate to the heart of your loved one.
2. Effective communication involves being touched by the emotion of others – The Bible challenges us to weep with those who weep and rejoice with those who rejoice. When you are touched by the feelings of others you communicate value to their dreams and concerns. If you come into a relationship thinking about what you’re going to get, you will only “get” disappointment. Great relationships are created by giving!
3. Effective communication skills involve understanding – Author and speaker Ken Blanchard says, “Real communication happens when people feel safe.” Do you create a place of safety for those around you? When your friends and loved ones are around you, do they feel the need to be guarded?
There are two ways to create an atmosphere where others feel safe: a) reward honesty and b) let them feel that they are being understood, even if you disagree with them. Richard Moss says, ”The greatest gift you can give another is the purity of your attention and compassion.”
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